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Rock Haven Terrace Motel

This Asheville, North Carolina motel is 3 minutes' walk from Malvern Hills Park and 3.2 km from Interstate 240. Free Wi-Fi is provided. The Biltmore Estate and Winery is 17 minutes' drive away.A flat-screen cable TV, microwave, and small refrigerator are provided in each Rock Tavern Terrace Motel.

A dining area is also included for added convenience.A 24-hour reception and launderette are available at Rock Haven Terrace Motel. Other facilities include a vending machine and free parking.Asheville city centre is 5.7 km away.

The Bender Gallery and Ashville Museum of Art are 3.6 km away.

Check-in: 15:00
Check-out: 11:00

Top Amenities

  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Free Parking
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Laundry
  • Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Internet services
  • Heating
  • Fax/photocopying
  • WiFi
  • On-site parking
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Vending Machine (Drinks)
  • WiFi available in all areas
  • Free WiFi

Policies


Hotel Pets Policy
Pets are allowed. Charges may be applicable.

Photo Policy
The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Hotel Internet Policy
WiFi is available in all areas and is free of charge.

Children Policy
All children are welcome. Up to two children under 2 years stay free of charge when using existing beds.All further older children or adults are charged USD 15 per night when using existing beds.There is no capacity for extra beds in the room.

Hotel Summary Excluded Policy
7 % Tax, 6 % City tax

Hotel Extra Charges Policy
USD 9.10 tax per room is excluded from the rate.

Hotel Parking Policy
Free public parking is possible on site (reservation is not needed).

Pre Pay Policy
Your credit card will be used to guarantee the reservation. The hotel will charge you directly for room and tax. No deposit will be charged. The hotel reserves the right to authorize your credit card prior to check-in.If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and may charge you a penalty.

Hotel Preauthorize Policy
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel Occupancy Policy
All rooms are booked for #START_OCCUPANCY#double occupancy#END_OCCUPANCY# (i.e. 2 adults) and accommodations for more than two adults are not guaranteed.

Guest Score and Reviews


2.5

By: Alexander
Poor
2017-10-25

Traveller Type: solo traveller
  : There was nothing enjoyable at this dump.
  : The first room (room 19) was located in the dark on the back of the building in the bushes. After the I notice the stains on the sheets I turned on the tv only to find out the sound didn't work.. After asking the manager/owner the 5th time to switch my room he did so, only to put me in a smoking room (room 18) that had cigarette ash still on the table, burnt window curtains and hair in the bed sheets and in the bathroom.. I slept in my clothes and if I had a large garage bag I would have used it as a sheet to lay on. This place was trash!! $70 in the sh¡thole literally!

7.5

By: Anonymous
Good
2017-11-06

Traveller Type: mature couple

5.4

By: Jackie
Fair
2017-11-05

Traveller Type: young couple
  : Being close to downtown Asheville.
  : The walls where so thin you could hear the staff who obviously lived in front of motel talking and laughing till very late into the night. The toilet made a dripping sound, the dresser was so big between it and the bed in this tiny room you could barely walk through the room. I will not return to this motel.

5.8

By: Luz
Okay
2017-10-25

Traveller Type: young couple

3.8

By: Anonymous
Poor
2017-10-25

Traveller Type: family with young children
  : I didn't like it!
  : The staff was rude, the place was dirty and smelled of cigarette smoke. And I could hear every word from the room next door.

5.4

By: Anonymous
Fair
2017-10-30

Traveller Type: young couple
  : Great location, 10 minutes from downtown. Great chicken restaurant across the street. Easy to get on the interstate.
  : The walls are thin and you can hear people in the other rooms next to you.

5.0

By: Anonymous
Fair
2017-11-15

Traveller Type: mature couple

5.0

By: Anonymous
Fair
2017-11-13

Traveller Type: mature couple

5.0

By: Anonymous
Fair
2017-11-13

Traveller Type: mature couple

7.1

By: Santo
Good
2017-11-13

Traveller Type: review category group of friends
  : good location, clean for the most part, easy in and out of room
  : trashy outside, dated and worn rooms, as advertised- no frills. Needs updated HVAC