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Rock Haven Terrace Motel

This Asheville, North Carolina motel is 3 minutes' walk from Malvern Hills Park and 3.2 km from Interstate 240. Free Wi-Fi is provided. The Biltmore Estate and Winery is 17 minutes' drive away.A flat-screen cable TV, microwave, and small refrigerator are provided in each Rock Tavern Terrace Motel.

A dining area is also included for added convenience.A 24-hour reception and launderette are available at Rock Haven Terrace Motel. Other facilities include a vending machine and free parking.Asheville city centre is 5.7 km away.

The Bender Gallery and Ashville Museum of Art are 3.6 km away.

Check-in: 15:00
Check-out: 11:00

Top Amenities

  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Free Parking
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Laundry
  • Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Internet services
  • Heating
  • Fax/photocopying
  • WiFi
  • On-site parking
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Vending Machine (Drinks)
  • WiFi available in all areas
  • Free WiFi

Policies


Hotel Pets Policy
Pets are allowed. Charges may be applicable.

Photo Policy
The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Hotel Internet Policy
WiFi is available in all areas and is free of charge.

Children Policy
All children are welcome. Up to two children under 2 years stay free of charge when using existing beds.All further older children or adults are charged USD 15 per night when using existing beds.There is no capacity for extra beds in the room.

Hotel Summary Excluded Policy
7 % Tax, 6 % City tax

Hotel Extra Charges Policy
USD 9.10 tax per room is excluded from the rate.

Hotel Parking Policy
Free public parking is possible on site (reservation is not needed).

Pre Pay Policy
Your credit card will be used to guarantee the reservation. The hotel will charge you directly for room and tax. No deposit will be charged. The hotel reserves the right to authorize your credit card prior to check-in.If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and may charge you a penalty.

Hotel Preauthorize Policy
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel Occupancy Policy
All rooms are booked for #START_OCCUPANCY#double occupancy#END_OCCUPANCY# (i.e. 2 adults) and accommodations for more than two adults are not guaranteed.

Guest Score and Reviews


4.2

By: Olena
Disappointing
2018-07-29

Traveller Type: young couple

2.9

By: Cierra
Poor
2018-07-29

Traveller Type: solo traveller
  : The decor but its already looking stingy
  : Everything, from the pills on the floor non vacuumed room, smell, mirrors filthy, walls. Tub i had to scrub for hours and wipe down everything handoeints and all kinds od stuff on headbboard

5.0

By: Peter
Fair
2018-07-30

Traveller Type: young couple
  : Location is not bad. Only a 7 min UBER ride to downtown.
  : Overpriced for run down 2 star motel. Carpet in room was filthy (to the point of feet sticking to it!). Bed cover was stained.

3.3

By: Leah
Poor
2018-07-30

Traveller Type: young couple
  : We asked for a smoking room and got a non smoking room. The owners don't speak English. The owners couldn't tell you if you booked a room or not because they had people living there like it was an apartment.
  : All of it

3.3

By: Samuel
Poor
2018-07-30

Traveller Type: young couple
  : The bed was comfortable that's all no water pressure no hot water very very very outdated
  : Everything but the bed

6.0

By: Dexter
Pleasant
2018-08-12

Traveller Type: solo traveller
  : The tv
  : The bathroom knob was gone spots on sheets nets/spiders

3.3

By: Anonymous
Poor
2018-08-01

Traveller Type: family with young children
  : Sheets were dirty. Holes in the walls. Nothing like they showed in their pictures. When I told them that we weren't staying they refused to refund for 1.5 of the nights. Very disappointed.

6.3

By: Patricia
Pleasant
2018-08-02

Traveller Type: review category group of friends
  : The bed was comfortable. The staff was friendly.
  : The room was incredibly small. The bathroom was so small you literally have to squeeze in. The paint looks like someone started painting then quit. Definitely not as nice or large as I expected.

8.3

By: Tammy
Very Good
2018-08-13

Traveller Type: young couple
  : Very good I would stay again
  : I like it

5.0

By: Julie
Fair
2018-08-12

Traveller Type: young couple
  : Bed was comfy but room was too small for the bed. Could hardly walk around the bed.. appeared old and in need of repair . Expensive for what we got. Very loud a/c unit..