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Rock Haven Terrace Motel

This Asheville, North Carolina motel is 3 minutes' walk from Malvern Hills Park and 3.2 km from Interstate 240. Free Wi-Fi is provided. The Biltmore Estate and Winery is 17 minutes' drive away.A flat-screen cable TV, microwave, and small refrigerator are provided in each Rock Tavern Terrace Motel.

A dining area is also included for added convenience.A 24-hour reception and launderette are available at Rock Haven Terrace Motel. Other facilities include a vending machine and free parking.Asheville city centre is 5.7 km away.

The Bender Gallery and Ashville Museum of Art are 3.6 km away.

Check-in: 15:00
Check-out: 11:00

Top Amenities

  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Free Parking
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Laundry
  • Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Internet services
  • Heating
  • Fax/photocopying
  • WiFi
  • On-site parking
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Vending Machine (Drinks)
  • WiFi available in all areas
  • Free WiFi

Policies


Hotel Pets Policy
Pets are allowed. Charges may be applicable.

Photo Policy
The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Hotel Internet Policy
WiFi is available in all areas and is free of charge.

Children Policy
All children are welcome. Up to two children under 2 years stay free of charge when using existing beds.All further older children or adults are charged USD 15 per night when using existing beds.There is no capacity for extra beds in the room.

Hotel Summary Excluded Policy
7 % Tax, 6 % City tax

Hotel Extra Charges Policy
USD 9.10 tax per room is excluded from the rate.

Hotel Parking Policy
Free public parking is possible on site (reservation is not needed).

Pre Pay Policy
Your credit card will be used to guarantee the reservation. The hotel will charge you directly for room and tax. No deposit will be charged. The hotel reserves the right to authorize your credit card prior to check-in.If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and may charge you a penalty.

Hotel Preauthorize Policy
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel Occupancy Policy
All rooms are booked for #START_OCCUPANCY#double occupancy#END_OCCUPANCY# (i.e. 2 adults) and accommodations for more than two adults are not guaranteed.

Guest Score and Reviews


7.9

By: Harry
Good
2017-08-27

Traveller Type: young couple
  : The location for visiting family in West Asheville was good. The bed was comfortable. TV and WIFI were good. The microwave and refrigerator were nice. Security lighting in the parking lot was good.
  : "Free coffee" meant a small coffeemaker and one packet of coffee in room. The room was somewhat small. The air conditioner could have been quieter, and there was no way to bring in fresh air.

2.5

By: Tara
Poor
2017-09-05

Traveller Type: family with young children
  : There wasnt one thing we liked
  : Nothing at all the owner was rude and acted like she didn't want to rent us a room.the floor was disgusting my 9 month old baby was crawling on and when we picked her up she has black marks on her knees and her white socks were black. The room was never cleaned. Suppose to have free WiFi but when trying to use found our a put a lock on it.there was mold above the shower wall. We didnt even shower because it was that disgusting. That place shut down.

3.8

By: Lucille
Poor
2017-08-28

Traveller Type: solo traveller
  : the bed
  : It needed more cleaning, very disappointed with bath room. Hair in Bathtub and sink. not enough towels for 3 people. Brought to attention of manger, she came and clean the bath room and gave us more towel

6.7

By: Anonymous
Pleasant
2017-09-18

Traveller Type: young couple

2.5

By: Vismay
Poor
2017-09-16

Traveller Type: solo traveller

4.2

By: Fred
Disappointing
2017-09-16

Traveller Type: review category group of friends
  : Vastly overpriced, room smelled awful, dead mouse smell with a an attempt to mask with heavy-scented cleaning products. Wife slept in car, she could not tolerate it.

2.5

By: Karin
Poor
2017-09-14

Traveller Type: review category group of friends
  : Restaurant in de buurt
  : We hebben twee kamers geschikt voor 4 personen geboekt en betaald maar kregen maar 1 kamer. Geen geld terug gekregen. Spreken slecht Engels

5.0

By: Amber
Fair
2017-09-14

Traveller Type: young couple
  : Little dark stains on sheets, which is a sign of bed bugs. I would know, I've had them before. Booked through Booking.com, but owner didn't even get our reservation. Had to show them proof on my phone before they'd give us the room.

2.5

By: Anonymous
Poor
2017-09-12

Traveller Type: solo traveller
  : Nothing cept leaving.
  : Condition of room and I had to fight for the $40 they over charged me. I travel a lot and this was by far the worst evet.

3.3

By: Wolfgang
Poor
2017-09-09

Traveller Type: family with young children
  : Der Anblick von außen, das war es dann..........
  : Nicht geputzt und zwar nicht nur der Staub von gestern! Mikrowelle ohne Funktion. Kaffeemaschine mit nicht zu gebrauchender Kaffeekanne aus anderer Maschine. Waschbecken im Bad mit defektem Abflußverschluß. Für das gebotene zu teuer. Die schlecht englisch (!) sprechende Empfangsdame, wollte zum Buchungs-Gesamtpreis gleich noch alles draufschlagen, was im Gesamtpreis schon enthalten ist. Ach ja, fehlende Handtücher, Problem mit dem Schlüssel...