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Rock Haven Terrace Motel

This Asheville, North Carolina motel is 3 minutes' walk from Malvern Hills Park and 3.2 km from Interstate 240. Free Wi-Fi is provided. The Biltmore Estate and Winery is 17 minutes' drive away.A flat-screen cable TV, microwave, and small refrigerator are provided in each Rock Tavern Terrace Motel.

A dining area is also included for added convenience.A 24-hour reception and launderette are available at Rock Haven Terrace Motel. Other facilities include a vending machine and free parking.Asheville city centre is 5.7 km away.

The Bender Gallery and Ashville Museum of Art are 3.6 km away.

Check-in: 15:00
Check-out: 11:00

Top Amenities

  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Free Parking
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Laundry
  • Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Internet services
  • Heating
  • Fax/photocopying
  • WiFi
  • On-site parking
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Vending Machine (Drinks)
  • WiFi available in all areas
  • Free WiFi

Policies


Hotel Pets Policy
Pets are allowed. Charges may be applicable.

Photo Policy
The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Hotel Internet Policy
WiFi is available in all areas and is free of charge.

Children Policy
All children are welcome. Up to two children under 2 years stay free of charge when using existing beds.All further older children or adults are charged USD 15 per night when using existing beds.There is no capacity for extra beds in the room.

Hotel Summary Excluded Policy
7 % Tax, 6 % City tax

Hotel Extra Charges Policy
USD 9.10 tax per room is excluded from the rate.

Hotel Parking Policy
Free public parking is possible on site (reservation is not needed).

Pre Pay Policy
Your credit card will be used to guarantee the reservation. The hotel will charge you directly for room and tax. No deposit will be charged. The hotel reserves the right to authorize your credit card prior to check-in.If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and may charge you a penalty.

Hotel Preauthorize Policy
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel Occupancy Policy
All rooms are booked for #START_OCCUPANCY#double occupancy#END_OCCUPANCY# (i.e. 2 adults) and accommodations for more than two adults are not guaranteed.

Guest Score and Reviews


9.9

By: Amy
Exceptional
2018-05-20

Traveller Type: review category group of friends

9.9

By: Amy
Exceptional
2018-05-20

Traveller Type: review category group of friends
  : Yesssss
  : Noooooooo

3.8

By: Noelle
Poor
2018-05-28

Traveller Type: young couple
  : Check in was unsettling. Eventually it was confirmed. Not very welcoming. We requested a non smoking room, yet upon walking in, there was an instant aroma of cigarette smoke. If I could use two words to describe our stay; dirty and unsettling.

2.5

By: Anonymous
Poor
2018-05-23

Traveller Type: young couple
  : Absolutely nothing
  : It was dirty and the management was terrible

7.9

By: Lindsay
Good
2018-05-25

Traveller Type: family with young children
  : The front desk folks were great and very friendly. For the price this is a great place to stay.

5.0

By: Megan
Fair
2018-05-27

Traveller Type: young couple
  : The outside looked nice.
  : The sheets had stains on them. There was a shirt left over from the last guest. When asked for new sheets the maintenance worker came to our room and told us how we were making him a night shift worker now. Very poor service

6.7

By: Anonymous
Pleasant
2018-05-28

Traveller Type: review category group of friends

3.8

By: Abusta
Poor
2018-05-31

Traveller Type: young couple
  : The check in service made us uncomfortable. It seemed rushed and unpleasant even though we were the only ones checking in.

9.9

By: Tina
Exceptional
2018-06-04

Traveller Type: family with young children
  : Fluffy beds!
  : Spiders everywhere!

9.6

By: Ken
Exceptional
2018-06-03

Traveller Type: solo traveller
  : It's a cozy and quiet location, just a few miles from downtown Asheville. Amenities are satisfactory. They provide everything I was looking for. I would return!
  : I wouldn't change a thing.