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Rock Haven Terrace Motel

This Asheville, North Carolina motel is 3 minutes' walk from Malvern Hills Park and 3.2 km from Interstate 240. Free Wi-Fi is provided. The Biltmore Estate and Winery is 17 minutes' drive away.A flat-screen cable TV, microwave, and small refrigerator are provided in each Rock Tavern Terrace Motel.

A dining area is also included for added convenience.A 24-hour reception and launderette are available at Rock Haven Terrace Motel. Other facilities include a vending machine and free parking.Asheville city centre is 5.7 km away.

The Bender Gallery and Ashville Museum of Art are 3.6 km away.

Check-in: 15:00
Check-out: 11:00

Top Amenities

  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Free Parking
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Laundry
  • Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Internet services
  • Heating
  • Fax/photocopying
  • WiFi
  • On-site parking
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Vending Machine (Drinks)
  • WiFi available in all areas
  • Free WiFi

Policies


Hotel Pets Policy
Pets are allowed. Charges may be applicable.

Photo Policy
The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Hotel Internet Policy
WiFi is available in all areas and is free of charge.

Children Policy
All children are welcome. Up to two children under 2 years stay free of charge when using existing beds.All further older children or adults are charged USD 15 per night when using existing beds.There is no capacity for extra beds in the room.

Hotel Summary Excluded Policy
7 % Tax, 6 % City tax

Hotel Extra Charges Policy
USD 9.10 tax per room is excluded from the rate.

Hotel Parking Policy
Free public parking is possible on site (reservation is not needed).

Pre Pay Policy
Your credit card will be used to guarantee the reservation. The hotel will charge you directly for room and tax. No deposit will be charged. The hotel reserves the right to authorize your credit card prior to check-in.If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and may charge you a penalty.

Hotel Preauthorize Policy
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel Occupancy Policy
All rooms are booked for #START_OCCUPANCY#double occupancy#END_OCCUPANCY# (i.e. 2 adults) and accommodations for more than two adults are not guaranteed.

Guest Score and Reviews


2.5

By: Anonymous
Poor
2016-01-05

Traveller Type:
  : Convenient to down town Asheville.
  : The motel was filthy outside and it was even worse inside the room. There was vomit on one of the beds by the head board; bugs flying around the room; trash left from other guests; only 2 towels for 5 people. We did not shower any way because the bathroom was so dirty. The smell in the room was terrible. We did not sleep because the pillows and linens were so dirty and stained.I hope that our experience of this motel ended when we turned in our key. I am afraid of bed bugs and a few of us have bug bites after staying there.

2.9

By: Anonymous
Poor
2016-01-04

Traveller Type:
  : This place I would not recommend to anyone. I will not go back. Thefirst room we went into was unbelievable, very nasty looking stainedcovers on the bed, stained pillow cases. A feeling of unsecurity. In theback and so shady feeling. We asked for our money back, then was takento another room which still wasn't great but better until we wokeand seen roaches. Dead but still. We hated the stay and couldn'twait to get out. Thank God for the place to drop your key without havingto check out. For us to leave a place before 8am is not like us.
  : What didn't we is the question.

5.8

By: Anonymous
Okay
2015-12-25

Traveller Type:
  : Reasonable rate for a place to sleep
  : I asked for a late check-out and she agreed. But, they still made a 10:15 am wake-up call. I have a sleep disorder, so I had to go home and miss the day's activities.

2.5

By: Anonymous
Poor
2015-11-14

Traveller Type:
  : I had a horrible stay. My boyfriend and his friends were locked in the closet by the employees and had to break the door down then the lady stole his neckalce and we had to call the police and reports were made

8.3

By: Anonymous
Very Good
2015-11-12

Traveller Type:
  : Great, friendly owners! Great if you plan on just exploring the majority of the time.

5.8

By: Anonymous
Okay
2015-11-12

Traveller Type:
  : Price was good.
  : Although is had been updated, it still was not modern. The bed barely fit in the room. I saw a roach climbing up the wall. The owners must live in the office area which was directly behind our room. I could hear them talking through the wall until at least 10 PM.

3.8

By: Anonymous
Poor
2017-07-23

Traveller Type:

3.8

By: Anonymous
Poor
2016-11-26

Traveller Type:

4.6

By: Anonymous
Disappointing
2016-07-19

Traveller Type:

5.4

By: Anonymous
Fair
2016-01-02

Traveller Type: